Flow Flooring Pros

Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your personal information. Your privacy is important to us, and we are committed to keeping your data secure.

Effective Date: Jan 1st, 2026

At Flow Flooring Pros, we are committed to communicating with you professionally while safeguarding your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

We may collect the information you provide directly to us, including your:

  • Name
  • Address
  • Phone number
  • Email address
  • Project details
  • Communication preferences
  • Agreement to receive newsletters, promotional offers, or SMS communications

When you browse our website, we may also collect certain information automatically, including your IP address, browser type, operating system, referring website, pages visited, date and time of visit, and time spent on the site.

How We Use Your Information

We use the information you provide to:

  • Contact you about your inquiry, estimate, project, or requested services
  • Send updates about our company and services
  • Send newsletters, promotions, or special offers if you have opted in
  • Respond to questions or customer service requests
  • Improve our website, communications, and customer experience

Information Sharing

Flow Flooring Pros does not sell, trade, or rent your personal information to others.

We will not share your personal information with third parties outside of our organization except as needed to fulfill your request, provide services you asked for, or when required by law.

Mobile opt-in data, consent, and phone numbers will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS Policy

SMS Policy: By signing up via text, you agree to receive recurring automated marketing messages, including cart reminders, at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. Message frequency varies. Msg & data rates may apply. If you wish to join again, you can sign up as you did the first time, and we will start sending SMS messages to you again. For help or more information, reply “HELP” to any of our messages. Your information will not be shared. By submitting, you agree to our Privacy Policy seen and reviewable on this page. By providing your mobile phone number, you agree to receive SMS (short message service) communication. Our website or any websites associated with our website, we consider the privacy of our visitors to be extremely important. If you require any more information or have any questions about our privacy policy, please feel free to contact us. Our website or any websites associated with our website, we consider the privacy of our visitors to be extremely important. This privacy policy document describes in detail the types of personal information is collected and recorded by our website, or any websites associated with it and how we use it.

Email Communications

Unless you request otherwise, we may contact you via email in the future with updates about our company or information regarding our services.

If you subscribe to our newsletter or marketing emails, you may unsubscribe at any time by clicking the unsubscribe link included in the email or by contacting us directly.

Cookies and Website Usage

We use cookies and similar technologies to help improve site access, analyze site traffic, identify repeat visitors, and understand how users interact with our website.

A cookie is a small piece of data stored on your device that helps us improve your experience and better understand website usage.

Links to Other Websites

Our website may contain links to other websites. Please be aware that we are not responsible for the content, security, or privacy practices of those external sites. We encourage users to read the privacy policies of any other site they visit.

Your Choices and Rights

You may contact us at any time to:

  • Correct or update your information
  • Ask what data we have about you
  • Request that we delete your information, where applicable
  • Opt out of future communications from us

Contact Information

If you have any questions about this Privacy Policy or would like to update your information, please contact:

Flow Flooring Pros
Email: flowpros@flowflooringpr.com
Phone: (540) 426-9114

In-Home Consultation